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Mike Ibanez

Marketing Communications & Brand Leader

Professional Experience

California State University, Fullerton

Digital Communications Designer

Strategic Communications and Brand Management

November 2021 to Present Fullerton, California
  • Create high-visibility communications and creative materials that support the university’s mission, strengthen institutional storytelling and reputation, and engage students, faculty, staff, alumni, and community audiences across web, email, digital advertising, publications, presentations, print, events, and university brand platforms.
  • Serve as lead designer on selected high-profile and campus-wide projects, establishing visual direction and guiding creative execution while advancing brand consistency, accessibility, and production efficiency through adaptable templates, organized brand resources, streamlined logo workflows, and accessible PDF production aligned with federal accessibility requirements.
  • Support the management of communications and creative projects from initial planning through final delivery, including content organization, stakeholder coordination, schedules, review cycles, vendor communication, production requirements, and accessibility considerations.
  • Develop strategic communications and creative materials for the Office of the President that support institutional priorities, leadership messaging, and university-wide initiatives.
  • Manage college and high school interns who support marketing and communications projects, providing direction, feedback, and hands-on experience while expanding the team’s capacity across creative and production work.

California State University, Fullerton

Web & Marketing Coordinator

Office of Alumni Engagement

May 2016 to November 2021 Fullerton, California
  • Lead alumni marketing and communications across digital media, print, photography, video, and events. Manage the alumni website, develop email campaigns and newsletters, create landing pages, and maintain six active social media accounts.
  • Contribute to campaign planning, content development, and creative execution as needed, supporting outreach to alumni, donors, volunteers, students, campus partners, and the broader community. Collaborate with Alumni Engagement, University Advancement, and campus colleagues to translate program priorities into coordinated communications.
  • Manage communication calendars, content development, campaign workflows, and event promotion from initial outreach through post-event follow-up. During periods of departmental transition and leadership change, take on additional responsibilities to maintain continuity and keep communications moving forward.
  • Use Blackbaud Raiser’s Edge and Luminate Online to manage constituent communications, email marketing, audience segmentation, and digital campaign workflows that support alumni engagement.
  • Hire, train, and supervise student employees who support marketing and communications projects. Provide project direction, constructive feedback, and hands-on professional development while helping meet the communication needs of the Office of Alumni Engagement.

Santa Monica College

Senior Graphic Designer

Marketing and Communications Department

December 2015 to May 2016 Santa Monica, California
  • Provided senior-level creative and production support for the college’s Marketing and Communications Department in a part-time, hybrid role held alongside a full-time position at UCLA. Designed branded print and digital communications for academic programs, departments, events, and institutional initiatives.
  • Translated communication goals into effective visual solutions through typography, layout, hierarchy, and brand application, while preparing polished, production-ready artwork for both digital and print projects.

University of California, Los Angeles

Senior Graphic Designer

Housing & Hospitality Services

April 2015 to May 2016 Los Angeles, California
  • Managed creative and marketing projects supporting three residential dining halls, a quick-service restaurant, lodging and resort operations, conference services, and catering. Developed copy and content for web, email, print, menus, promotions, and operational materials.
  • Guided projects from intake through final approval, coordinating content development, design, quality control, management review, client feedback, and revisions while working directly with campus partners to define communication needs and develop effective creative solutions.
  • Coordinated with printing and production vendors on estimates, specifications, schedules, and deliveries while tracking budgets, reviewing invoices, and supporting accurate and timely payments.
  • Supervised and mentored multiple student employees supporting graphic design projects, assigning work, providing creative feedback, and helping students build practical design and production experience.

University of California, Los Angeles

Web & Graphic Designer

Transportation

October 2010 to April 2015 Los Angeles, California
  • Created web, email, print, signage, and digital communications supporting transportation services, operational updates, wayfinding, marketing, and customer information. Maintained department web content to ensure it remained accurate, current, accessible, and easy to navigate.
  • Served as the department’s photographer and contributed to marketing and instructional video production, supporting project planning, content development, photography, filming, editing, and final delivery for internal and external audiences.
  • Coordinated with internal partners and external production vendors on estimates, project specifications, schedules, and delivery. Reviewed invoices and production details to help ensure projects were completed accurately, on time, and within established requirements.

University of California, Los Angeles

Vice President, Information Systems

UCLA Staff Assembly

June 2010 to July 2011 Los Angeles, California
  • Served in a volunteer leadership role for a university-wide organization representing UCLA employees. Managed the organization’s website and social media and promoted programs, events, awards, scholarships, and staff resources.
  • Collaborated with volunteer leaders, committees, campus partners, and the Chancellor’s Office to coordinate communications, improve access to information, and support projects that required shared input, alignment, and consensus.

University of California, Los Angeles

Web Specialist

Transportation

January 2005 to October 2010 Los Angeles, California
  • Managed websites and internal content supporting transportation services and campus communications, improving content organization, navigation, and presentation to help users find accurate and timely service information more easily.

University of Southern California

Customer Service, Parking and Event Operations Assistant

USC Transportation

June 2001 to January 2005 Los Angeles, California
  • Provided customer service and campus access support for students, employees, and visitors, assisting with parking permits, directions, visitor procedures, and payment questions.
  • Supported parking operations and major campus events by helping enforce parking regulations, manage crowds, and direct pedestrian and vehicle traffic to maintain safe and efficient campus access.

Education

UCLA Extension

Certificate Program in Design Communication Arts

2009–2013 Los Angeles, California

Successfully finished a comprehensive program that focused on visual communication and graphic design. This included training in various areas such as print materials, digital content, and websites, all aimed at developing creative solutions to problems.

Areas of study included:

  • Graphic design and visual communication
  • Typography and information hierarchy
  • Branding and identity systems
  • Layout and publication design
  • Digital and web design
  • Color theory and visual composition
  • Concept development and creative strategy
  • Image selection, manipulation and production
  • Presentation and critique of creative work
  • Print and digital production workflows
  • Adobe Creative Suite applications
  • Audience-focused design across different formats and communication needs

The program strengthened my ability to connect visual design with communication goals, audience needs, and practical execution. That foundation continues to shape my approach to branding, campaigns, publications, digital content, and institutional communications.

LearnNet Academy

Microsoft Certified Systems Engineer + Site Builder

2000 Los Angeles, California

Completed training in managing and supporting Microsoft systems, networking, and basic web development during a time when Microsoft provided specific certifications.

Areas of training included:

  • Microsoft Windows systems and server technologies
  • Network configuration and administration
  • Systems troubleshooting and technical support
  • Website planning, development and maintenance
  • Microsoft FrontPage and Visual InterDev
  • HTML and web publishing fundamentals
  • Internet and web technologies
  • Server and client environments
  • Site architecture and content organization
  • Digital file management and deployment
  • Integration of design, content and technology

This training laid the groundwork for my future work in creating websites, managing online content, ensuring digital resources are accessible to everyone, enhancing user experiences, and developing digital platforms for institutions.

Skills

Communications Strategy & Integrated Marketing

This involves creating a plan for how we communicate with our audience. It includes figuring out who we want to reach, developing campaigns, crafting messages, planning our content, and telling our stories. Share information through various platforms such as websites, email, social media, and printed materials.

Leadership, Collaboration & Creative Operations

Engaging with various stakeholders, working together across different teams, setting clear priorities, guiding innovative ideas, and collaborating closely with university leaders, campus partners, internal teams, and outside organizations.

Brand Strategy & Creative Direction

Brand management involves overseeing how a brand is represented and perceived. This includes developing a consistent visual style, creating guidelines for using the brand's elements, designing logos, developing marketing campaign ideas, and setting clear creative standards for all communications. Essentially, it's about ensuring everything related to the brand looks good and communicates the right message.

Audience, Alumni & Advancement Engagement

Focus on connecting with students, teachers, staff, alumni, donors, volunteers, future students, and the community. This includes activities like events and programs, membership opportunities, benefits, and ways to share updates and advancements.

Digital, Web & Content Management

Planning how a website should work, managing content on the site, creating engaging articles and pages, designing promotional web pages, sending out email updates and newsletters, organizing how information is presented, advertising online, ensuring the website is easy to use, and overseeing content quality.

Project, Budget & Production Management

Managing a project involves several important steps. This includes gathering initial ideas, creating timelines, estimating costs, coordinating with suppliers, and setting up production details. Then, there are processes for reviewing work, obtaining approvals, ensuring quality, and finally delivering completed products in various formats, such as print, digital, and other media.

Analytics, Measurement & Optimization

Analyze how websites and online campaigns are performing by looking at various data points. This includes understanding how many people are visiting, how they interact with the content, and how well efforts are paying off. Track specific goals, compare results to industry standards, and look for patterns over time. Utilizing tools like Google Analytics and Sprout Social, among others. These tools help understand the audience better and improve online presence.

Accessibility & Inclusive Communications

Ensuring that everything is easy for everyone to understand is essential. This includes designing documents and websites to be accessible for everyone, including individuals with disabilities. It involves organizing information clearly, simplifying navigation, and making sure that text is easy to read. Additionally, using colors that contrast well with the background enhances visibility and understanding of the content across printed materials, digital platforms, and websites.

Software, Platforms & Tools

Marketing, Advancement & Audience Engagement

  • Blackbaud Raiser’s Edge
  • Blackbaud Luminate Online
  • Sprout Social
  • Mailchimp
  • Constant Contact
  • Emma
  • Campaign Monitor
  • Qualtrics

Web, CMS & Analytics

  • WordPress
  • Drupal
  • Omni CMS
  • Vignette CMS
  • Google Analytics
  • Google Search Console
  • Google Tag Manager

Adobe Creative Cloud

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Acrobat Pro
  • Adobe Lightroom
  • Adobe Bridge
  • Adobe Camera Raw
  • Adobe Premiere Pro
  • Adobe After Effects
  • Adobe Media Encoder
  • Adobe Express
  • Adobe Captivate
  • Adobe Dimension

Design, Prototyping & Visual Content

  • Figma
  • Canva
  • SketchUp

Project Management & Collaboration

  • Microsoft 365
  • Microsoft Teams
  • Microsoft SharePoint
  • Microsoft OneDrive
  • Microsoft Forms
  • Google Workspace
  • Google Drive
  • Google Forms
  • Asana
  • Trello
  • Monday.com
  • Basecamp
  • Slack

3D, Interactive & Visualization

  • Blender
  • Autodesk Maya
  • Autodesk 3ds Max
  • Unreal Engine
  • Unity
  • ArcGIS Desktop
  • ArcGIS Online

Accessibility & Quality Assurance

  • WAVE
  • PAC
  • Adobe Acrobat Accessibility Checker
  • Browser Developer Tools

Technical Skills & Languages

Web Development & Front-End

  • HTML5
  • XHTML
  • CSS3
  • JavaScript
  • Responsive Web Design
  • Media Queries
  • CSS Grid
  • Flexbox
  • Tailwind CSS
  • Semantic HTML
  • DOM Manipulation
  • Web Forms
  • Component-Based Styling
  • Responsive Layout Systems
  • Light and Dark Mode Implementation
  • Cross-Browser Testing

CMS, Web Publishing & Content Architecture

  • CMS Administration
  • Template Editing
  • Page Layouts
  • Content Publishing
  • Content Migration
  • Navigation Management
  • Information Architecture
  • Content Hierarchy
  • Page Structure
  • User Flows
  • Metadata Management
  • URL Management
  • Redirects
  • Content Governance
  • Web Content Maintenance

Email Development & Digital Campaigns

  • HTML Email
  • Responsive Email Design
  • MJML
  • Inline CSS
  • Table-Based Email Layouts
  • Email Template Development
  • Cross-Client Testing
  • Email Accessibility
  • Campaign Landing Pages
  • Link Tracking
  • UTM Parameters
  • Email Production
  • Campaign Testing
  • Legacy Email Compatibility

Accessibility, Usability & Web Standards

  • WCAG
  • Section 508
  • Accessible HTML
  • Semantic Structure
  • Heading Hierarchy
  • Alternative Text
  • Descriptive Link Text
  • Keyboard Accessibility
  • Color Contrast
  • Accessible Forms
  • Accessible PDFs
  • PDF Remediation
  • ARIA Fundamentals
  • iframe Accessibility
  • Reading Order
  • Accessibility Testing
  • Accessibility Remediation
  • Usability Principles

Analytics, Tracking & Search Optimization

  • UTM Tracking
  • Campaign Tracking
  • Event Tracking
  • Conversion Tracking
  • Web Traffic Analysis
  • Audience Behavior Analysis
  • Performance Reporting
  • Benchmarking
  • SEO
  • On-Page SEO
  • Metadata Optimization
  • Page Titles
  • Meta Descriptions
  • Heading Structure
  • Internal Linking
  • URL Structure
  • Image Optimization
  • Structured Content

JavaScript, Scripting & Automation

  • Adobe ExtendScript
  • JSX
  • Illustrator Scripting
  • Adobe Application Automation
  • File and Folder Automation
  • Batch Processing
  • Batch Export Workflows
  • Automated File Naming
  • Automated Folder Creation
  • Asset Generation Workflows
  • Artboard Automation
  • Layer and Group Targeting
  • Swatch Manipulation
  • Automated Format Conversion

Adobe Illustrator Production Automation

  • Artboards
  • Layers
  • Groups
  • Swatches
  • Actions
  • Automated EPS Export
  • Automated SVG Export
  • Automated PNG Export
  • Multi-Format Export
  • Artboard Naming Automation
  • File Naming Automation
  • CMYK-to-RGB Conversion
  • PMS and Spot Color Workflows
  • Batch Asset Generation

Graphic Design, Prepress & Color Production

  • RGB
  • CMYK
  • Pantone/PMS
  • Spot Colors
  • Process Colors
  • Color Conversion
  • Color Profiles
  • Prepress
  • Bleed
  • Trim
  • Crop Marks
  • Print Production
  • Production Specifications
  • Vector Artwork
  • Raster Artwork
  • Resolution Management
  • File Preparation
  • Production-Ready Artwork

File Formats & Digital Asset Production

  • SVG
  • EPS
  • PDF
  • PNG
  • JPG/JPEG
  • TIFF
  • GIF
  • PSD
  • AI
  • INDD
  • Image Compression
  • SVG Optimization
  • Responsive Images
  • Transparent Image Export
  • File Naming Systems
  • Folder Structures
  • Asset Organization
  • Digital Asset Preparation
  • Multi-Format Delivery
  • Digital Asset Management Workflows

Photography & Image Production

  • Digital Photography
  • RAW Image Processing
  • Camera Raw Workflows
  • Image Selection
  • Color Correction
  • Retouching
  • Cropping
  • Metadata
  • Batch Image Processing
  • Web Image Preparation
  • Print Image Preparation
  • Photography Asset Management

Video, Motion & Multimedia Production

  • Video Production
  • Video Editing
  • Motion Graphics
  • Video Encoding
  • Video Compression
  • Codec Selection
  • Frame Rates
  • Resolution Optimization
  • Aspect Ratios
  • Audio/Video Synchronization
  • Audio/Video Export
  • Transcoding
  • Multimedia Asset Preparation
  • Digital Delivery
  • Web Video Optimization

Data & Structured Content

  • JSON
  • XML
  • CSV
  • Structured Data
  • HTML Data Structures
  • Data Formatting
  • Structured Content
  • Data Import and Export
  • Spreadsheet-Based Data Preparation

Systems, Networking & Web Infrastructure

  • Microsoft Windows
  • Windows Server Fundamentals
  • Networking Fundamentals
  • TCP/IP
  • DNS
  • File Permissions
  • Directory Structures
  • Web Server Fundamentals
  • Client/Server Environments
  • FTP
  • SFTP
  • File Transfer Workflows
  • Server-Based File Management
  • Network Troubleshooting Fundamentals

Technical Troubleshooting & Quality Control

  • HTML/CSS Debugging
  • JavaScript Troubleshooting
  • Browser Troubleshooting
  • Cross-Browser Compatibility
  • CMS Troubleshooting
  • Email Rendering Troubleshooting
  • Broken Link Troubleshooting
  • Redirect Troubleshooting
  • File Format Troubleshooting
  • Font and Asset Troubleshooting
  • Image and Resolution Troubleshooting
  • PDF Troubleshooting
  • Print Production Troubleshooting
  • Digital Asset Troubleshooting
  • Workflow Troubleshooting

3D, Interactive & Visualization

  • 3D Modeling
  • Rendering
  • Materials
  • Textures
  • Lighting
  • Scene Composition
  • Camera Setup
  • Real-Time Rendering
  • Game Engine Fundamentals
  • Interactive Media
  • Asset Preparation
  • 3D Visualization
  • GIS Visualization
  • Spatial Data Visualization

Legacy & Foundational Web Technologies

  • Legacy HTML
  • CSS2
  • Table-Based Web Layouts
  • FTP-Based Publishing
  • Legacy CMS Workflows
  • Static Website Maintenance
  • Manual Web Publishing
  • Legacy Browser Compatibility